Sample Social Media Policy

Sample Social Media Policy

This Sample Social Media Policy is intended to help CAAs understand the legal framework and some of the legal issues that may arise as a result of employee use of social media. Federal, state, and local laws and regulations governing the use of social media are...
Mastering the A-B-CSBGs: Monitoring and Termination

LIHWAP and Community Action

In this webinar, the federal Office of Community Services (OCS), CAPLAW, and the National Community Action Partnership discuss the critical role that the Community Action network can play in facilitating the Low-Income Home Water Assistance Program (LIHWAP). With over...
LIHWAP Primer for CAAs

LIHWAP Primer for CAAs

LIHWAP: A Primer for the Community Action Network Overview Structure + Administration LIHEAP Comparison Vendor Agreements Client Eligibility Renter Benefits + Emergency Assistance Use of Funds Administrative Costs CSBG Supports for LIHWAP Calculation of Benefits +...
Privacy Rights of CAA Clients

Privacy Rights of CAA Clients

A community action agency (CAA) cannot serve its clients without gathering important details about them. Information provided by clients forms the basis for key decisions about program eligibility and the provision of services, and allows the agency to communicate...