Effective as of August 15, 2006, Updated July 25, 2012

At Community Action Program Legal Services, Inc. (CAPLAW), we are committed to ensuring your privacy. This privacy policy describes the information we gather from this website and how we use and protect that information.

Information Collection and Use
Non-Personally Identifiable Information. We may use non-personally identifiable information, such as the number of hits (visits) per page, collected from you and other website users to perform statistical analyses of user behavior and characteristics. These aggregated statistics would be used to improve the site and for product development and marketing purposes generally. We also may provide such aggregated information to funding sources and other third parties for certain purposes, but such statistics contain no personally identifiable information and cannot be used to gather such information.
Personally Identifiable Information. The personally identifiable information we receive from you when you use this website is voluntarily submitted by you and may include your name, e-mail address, credit card number (when applicable) and similar types of information. This information may be used by us to provide products and services to you, to enhance your experience at the site, and, if applicable, to enhance your experience as a user of CAPLAW’s products and services. We use secure transaction methods (SSL) when we receive personally identifiable and sensitive financial information, such as credit numbers, via our website. We do not sell or exchange names or other personally identifiable information with mass marketers nor do we partner with or have special relationships with any ad server companies.

If you supply CAPLAW with your e-mail address, you may receive periodic electronic mailings from us regarding current developments, new products and services, or upcoming events. If you ever wish to stop receiving such mailings please e-mail us at

Outside Contractors
We may employ independent contractors, vendors and suppliers (collectively, “Outside Contractors”) to provide specific services and products related to CAPLAW and the site, such as providing credit card processing and fraud screening, order fulfillment and shipment, mailing of CAPLAW publications and other materials, hosting and maintaining the site, and developing applications for the site. These Outside Contractors may sometimes have limited access to information collected from you, including your personally identifiable information, in the course of providing products or services to us. Access to your personally identifiable information by these contractors is limited to the information reasonably necessary in order for these Outside Contractors to perform their limited function for us. We also require that these contractors (i) protect the privacy of your personally identifiable information consistent with this Privacy Policy, and (ii) not use or disclose your personally identifiable information for any purpose other than providing us with products or services for which we contracted.

Voluntary Disclosure by You to Third Parties
You should be aware that if you voluntarily disclose personally identifiable information online when third parties are present – for example on message boards, through email, on listservs or in chat areas – that information can be collected and used by the third parties. As a result, you may receive unsolicited messages from the third parties. Such collection, use and messages by third parties are beyond CAPLAW’s control.

Reservation of Rights
We reserve the right to disclose your personally identifiable and non-personally identifiable information to any third party if we have reason to believe that we are required to do so for any or all of the following reasons: (i) by law; (ii) to comply with legal processes or governmental requests; (iii) to prevent, investigate, detect or prosecute criminal offences or attacks on the technical integrity of the web site or our network; and/or (iv) to protect the rights, property, or safety of CAPLAW, the users of the web site, or the public.

Web Links
This website contains links to other websites. CAPLAW is not responsible for the privacy policies or content of these external websites. Your use of any linked website is solely at your own risk.

We reserve the right to change this privacy policy at any time, so you should read this page each time you access the site.

Complaint Procedure
If you have any questions or concerns about our privacy policy or practices, please contact us call us at (617)357-6915 or .