The COVID-19 pandemic has created a multitude of unprecedented challenges for CAAs. One of the challenges that has spurred CAAs to innovate is the need to recruit and elect representatives of the low-income community to serve on the tripartite board.
While serious obstacles to client engagement still existed, such as lack of internet access, transportation, and childcare, on top of state and local restrictions on gatherings and service delivery, CAAs adapted. Even amidst the difficulties, many agencies successfully recruited and elected new low-income sector representatives to their board. Some of their experiences and outcomes are discussed in this collection of snapshots, which we hope will assist other CAAs with community engagement and tripartite board compliance throughout the pandemic, and beyond.
For another look at successful low-income sector recruitment and election procedures, see CAPLAW’s case study series, Raising the Low-Income Voice: Case Studies in Democratic Selection Procedures.