Shared Services With State Association Involvement

Working Better Together Case Studies

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Collaboration, Shared Services, Sustainability

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Board of Directors, Executive Director, Finance Director

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2014

This case study examines how one state association was able to facilitate an exploration of sharing services among several Community Action Agencies in its state. The case study is based on CAPLAW’s interview with Elaine West, who at the time was the executive director of the Missouri Association for Community Action (MACA). (Ms. West, the long-serving executive director of MACA, has since retired.)

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