All organizations, including CAAs, rely on cloud-based services. But do you understand the terms governing your use of those services and the rights that the service provider has to the information your CAA stores in the cloud? Do your agreements cover issues such as service levels and credits, backup policies, and what happens to your data when the agreement terminates? And perhaps the biggest question of all, how can small organizations approach negotiating cloud services agreements with large vendors? Alicia Gilleskie is a former partner at one of North Carolina’s largest law firms, and her expertise spans commercial contracting, data and IP ownership, and licensing matters. Attendees joined this session to ask her their questions about what to look for in a cloud services agreements and best practices for utilizing cloud-based tools.

Held on: May 13, 2021
Expert: Alicia Gilleskie, DataTech Law